LEO PEOPLE MANAGER BOOTCAMP: COACHING SKILLS
If you've ever wondered what skills and mindsets it takes to be a great people manager at Leo, this course is for you!
Cecil's Intro - Why Coaching?
Intro to Coaching
What is Coaching?
3 Coaching Mindsets
Coach the Person, Not the Problem
Roadmap of a Coaching Conversation
Powerful Questions
3 Levels of Listening
Articulating What's Going On
Foundational Skills Coaching Example #1 (Casey coaches Kyle)
Foundation Skills Coaching Example #2 (Hanna coaches Casey)
Foundational Skills Coaching Example #3 (Joanne coaches Helen)
Foundational Skills Coaching Example #4 (Nate coaches Hanna)
Homework - Coaching Skills
Metaphors
Compliments, Recognitions, and Acknowledgements
Intruding
Reframing
Hunches
Summarizing
Accountability
Foundational Skills Coaching Example #5 (Patti-Jo coaches Kyle)
Foundational Skills Coaching Example #6 (Kelly coaches Casey)
Foundational Skills Coaching Example #7 (Beth coaches Patti-Jo)
Homework - Triad Exercise #2
Cecil's Congratulations!